How does your party and event deposit work?
For final confirmation, all parties and events require a $10 per person deposit through our online reservation system. The deposit will require the organizers credit card. On the day of the event, the organizer will have the option to pay the outstanding invoice on the same card or with a different payment method. If you cancel less than 7 days prior to your booking, Kingston Axe Throwing will keep your deposit. More details about our online reservation system can be found here.
What method of payment do you accept?
We accept cash, credit or debit. You can pay after your booking is complete.
I am unable to attend the party I am organizing. Can I still pay the total amount owing, including the deposit, in advance?
Yes. Our administration team is happy to organize a day and time to perform a manual transaction over the phone. This will require a credit card. Please specify that you would like to perform an advance payment during the booking process.
Can my party guests pay individually?
No. We only accept one payment, in full for our parties and events. We have this policy in place due to the challenge of keeping track of individual payments during busy nights.
What is your refund policy?
We offer a full refund of your deposit up to 7 days prior to your event. There will be no refunds issued within 7 days of your event.