How does your party and event deposit work?
For final confirmation, all parties and events require a $200 deposit. The deposit will require the organizers credit card. On the day of the event, the organizer will have the option to pay the outstanding invoice on the same card or with a different payment method. If you cancel less than 48 hours before your booking, Kingston Axe Throwing will keep the $200 deposit.
What method of payment do you accept?
We accept cash, credit or debit. You can pay before or after your booking.
I am unable to attend the party I am organizing. Can I still pay the total amount owing, including the deposit, in advance?
Yes. Our administration team is happy to organize a day and time to perform a manual transaction over the phone. This will require a credit card. Please specify that you would like to perform an advance payment during the booking process.
Can my party guests pay individually?
No. We only accept one payment, in full for our parties and events. We have this policy in place due to the challenge of keeping track of individual payments during busy nights.
What is your refund policy?
We offer a full refund of your deposit up to 48 hours prior to your event. There will be no refunds issued within 48 hours of your event.